Call Center Representative

				JOIN OUR CALL CENTER TEAM!
A GREAT BENEFITS PLAN
	•Health insurance – 50% paid for by the employer
	•Opportunity to enroll in dental
	•Vision, long term disability, short term disability & life insurance – 100% employer paid
	•12 days of PTO in the 1st year + paid holidays!
GREAT OPPORTUNITY FOR GROWTH
	•We promote from within
	•Performance is reviewed on an annual basis
	•We service all of Central North Carolina, as well as areas surrounding Wilmington & Myrtle Beach
	• Current office locations include Greensboro, Garner and Wilmington
	
WHAT YOU’LL BE DOING | THE ROLE
	•Answer phone calls and respond to email requests
	•Generate and build interest by communicating the benefits of our products
	•Schedule in-home, no obligation consultations
	•The responsibility of the Call Center Rep is to contact potential prospects concerning our products via telephone in a professional and ethical manner. 
	•The Call Center Rep will work to determine the prospect's need for our product, build interest in the benefits of our products, and set an opportunity for our in-home product specialists to give the prospect a no obligation presentation of our product.
	•This is not a job for those content to just go through the motions and earn a bare minimum paycheck. We are looking for (and have incentives for) go-getters - for people who have the can-do attitude to improve themselves and put their heart into their efforts every day.
	
SKILLS
	•    Great communication skills of listening and speaking
	•    Initiative, ability to work independently
	•    Strong sales skills
	•    Memorize all pertinent scripts and rebuttals
	•    Memorize the 10 Requirements of an Appointment
	•    Efficient laptop and internet connection required to work from home. This is a remote position.
	
THE RENEWAL BY ANDERSEN
Renewal by Andersen is the full-service window-replacement division of 115-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded with a mission to redefine the industry and to offer a different—and better—window-replacement experience. Renewal by Andersen has seven company-owned locations, and over 100 independently owned “affiliates” across the United States.
Work Location:
    · One location
Work Remotely
This is a remote position, but rest assured we still maintain a friendly, welcoming work environment. Even our newer agents are happy to share what they’ve learned and help answer any and all questions you might have. This is a company that truly cares about their employees. Apply today to join our team!