7 years of JD Power Customer Satisfaction Awards for Renewal by Andersen in a row from 2019 to 2026

Resource Article

Renewal by Andersen Ranked No.1 by JD Power in 2026

Key Takeaways:

  • Renewal by Andersen ranked No. 1 in customer satisfaction among both window and patio door manufacturer brands and retailers.
  • Renewal by Andersen ranked No. 1 in customer satisfaction among window and patio door manufacturers and retailers. For manufacturers, Renewal by Andersen received the highest score in durability, performance, features, ease of use, appearance, and level of trust.
  • This marks Renewal by Andersen’s seventh consecutive year ranking highest in manufacturer customer satisfaction and its fourth time ranking No. 1 in retailer customer satisfaction.
  • To measure and analyze customer satisfaction, JD Power uses advanced statistical models and data analytics.

What is the JD Power Windows and Patio Doors Satisfaction Study?

The study ranks window and patio door companies based on feedback from thousands of homeowners who purchased windows and patio doors within the last 12 months.

When it’s time to replace your windows and doors, you want to feel confident that you’re choosing a company you can trust. For the seventh straight year, Renewal by Andersen has been ranked No. 1 in Customer Satisfaction among Window and Patio Door Manufacturing Brands by JD Power in 2026.*

“Customers are clearly recognizing improvements in the durability of their windows and patio doors, which is a positive sign for manufacturers,” said Denese Waiters, senior director of customer experience intelligence at JD Power, in a press release.

*Renewal by Andersen received the highest score among manufacturer brands in the JD Power 2020-2026 U.S. Window and Patio Door Satisfaction Studies of customers’ satisfaction with their windows and/or patio doors purchase. Visit jdpower.com/awards for more details.

The U.S. Windows and Patio Doors Satisfaction Study is based on overall customer satisfaction defined by the following areas.

Manufacturer segment:

  • Appearance
  • Durability
  • Ease of use
  • Features
  • Level of trust
  • Performance

Retailer segment:

  • Digital tools
  • People
  • Store/facility
  • Products/supplies
  • Delivery and installation process
  • Sales and ordering process

What Does the JD Power Award Mean?

The recognition from JD Power reinforces our promise to continue innovating industry-leading window and door products and help homeowners create more comfortable, beautiful, and energy-efficient homes.

Ranking No. 1 in customer satisfaction means a lot to us because it reflects the voices of real homeowners who’ve invited us into their homes and shared their experiences. We’re deeply grateful to know that the care and craftsmanship we bring to every project continues to make a difference.

What Sets Renewal by Andersen Apart?

At Renewal by Andersen, we don’t take shortcuts, and we don’t take your trust for granted. Every window and door project is handled with the same care we’d give our own homes.

Professional installation that makes a difference 

Our Certified Master Installers are trained to make sure every detail is done right, from careful measurements to thorough cleanups. Their expertise, professionalism, and respect for homeowners’ spaces are a big part of why so many customers recommend us.

Signature service: one company, one team

Many companies split responsibilities across contractors and vendors throughout the window and door replacement process, which can make things complicated for homeowners. We do things differently.

With Renewal by Andersen’s Signature Service, you’ll work with one dedicated company that handles everything—from consultation and manufacturing to installation and service support. It’s a simpler, more personal experience that gives you confidence at every step.

Window and door limited warranties

We back our products and workmanship with some of the strongest limited and fully transferable warranties in the industry. They’re designed to help protect your investment and help give you peace of mind long after the installation is complete.

Renewal by Andersen’s limited warranties cover standard and impact-resistant glass, professional installation, parts, locks, hinges, and non-glass components.

Seven Years of Excellence and Counting

Earning this award once is an honor. Earning it seven years in a row is a responsibility we take seriously.Our team is proud to have been recognized by JD Power in 2020, 2021, 2022, 2023, 2024, 2025, and now 2026. But for us, each new year is an opportunity to raise the bar even higher—to keep improving, innovating, and serving homeowners with the same care that earned us this recognition in the first place.

We’re incredibly grateful to the more than one million homeowners who recommend Renewal by Andersen† to transform their homes, and we’re committed to continuing that legacy of quality and care.

Why Homeowners Choose Renewal by Andersen

See what homeowners have shared about their experience working with Renewal by Andersen.**

Their words remind us that this recognition isn’t just about the products we make—it’s about the experience we deliver and the relationships we build.†

Looking Ahead

As we celebrate this seventh consecutive JD Power award, we’re filled with gratitude—for our homeowners, our teams, and everyone who helps make our work possible.

This recognition inspires us to keep improving, innovating, and earning the trust of homeowners one project at a time. While awards are meaningful, what matters most is continuing to deliver the exceptional service and craftsmanship our customers have come to expect.

If you’re considering new windows and doors, we’d love to show you why homeowners across America continue to choose Renewal by Andersen.

Schedule your free consultation today and experience the quality, care, and craftsmanship that earned us recognition from JD Power seven years running.

Frequently Asked Questions

What is the JD Power Award, and why is it important?

The JD Power Award is one of the most trusted measures of customer satisfaction. It’s based entirely on feedback from real homeowners who’ve completed window or door replacement projects. Being recognized means Renewal by Andersen has consistently delivered the kind of experience and quality that homeowners truly value.

How does JD Power determine which company ranks #1?

JD Power surveys thousands of homeowners nationwide about their window and patio door replacement experiences. Each company is rated on dimensions like durability; performance; features; ease of use; appearance; and level of trust.

What does Renewal by Andersen’s #1 ranking mean for homeowners?

It means you can feel confident choosing a company that’s been recognized by homeowners—year after year—for the exceptional level of trust we have. The award reflects our ongoing commitment to making every project smooth, professional, and personalized from start to finish.

How many years has Renewal by Andersen ranked #1 with JD Power?

We’re proud to have earned the highest ranking in the JD Power U.S. Windows and Patio Doors Satisfaction Study in the manufacturers segment for seven consecutive years (2020–2026). This consistency shows our dedication to maintaining the same high standards that homeowners have come to expect.

What makes Renewal by Andersen different from other window companies?

Renewal by Andersen is a full-service window and door replacement company, meaning we handle everything from your initial consultation to manufacturing, installation, and warranty service. You’ll work with one trusted team through every step of the process. Our Signature Service provides an easy, stress-free experience with clear communication and craftsmanship homeowners consistently praise.

Does Renewal by Andersen offer a warranty on its windows and doors?

Yes. All Renewal by Andersen® windows and doors are backed by industry-leading limited warranty that covers the product, glass, and installation. It’s designed to give homeowners peace of mind, knowing their investment is protected by a company that stands behind its work.

Is Renewal by Andersen worth the investment?

Many homeowners tell us yes, and the reasons are clear. Our windows and doors are designed for long-term performance, energy savings, and beauty that lasts. When you combine that with professional installation and award-winning service, Renewal by Andersen offers exceptional value that goes far beyond the purchase price.

How does Renewal by Andersen compare in customer satisfaction?

Renewal by Andersen has earned the trust of more than one million homeowners** and holds more 5-star reviews‡  than any other leading full-service window replacement company. We’re honored by that confidence—and we’ll continue working every day to deliver the same level of care and quality that inspired it.

 

* Renewal by Andersen received the highest score among retailers in the JD Power 2020-2021 and 2024 & 2026 U.S. Window and Patio Door Satisfaction Studies of customers’ satisfaction with their windows and/or patio doors purchase. Visit jdpower.com/awards for more details.

** Based on Medallia homeowner satisfaction surveys of Renewal by Andersen customers January 2019-December 2025. Average scores between 9 and 10 using Net Promoter Score methodology on all survey questions after installation project completed.

‡ Review aggregator survey of the most 5-star reviews among leading national full-service window and door replacement companies. March 2026 Reputation.com.

Our Hassle-Free Process

Meet with your design consultant in-home or virtually to design a replacement solution that works for you. You’ll get options that fit your home, your timeline, and your bottom line.

Step 1

Design Consultation

Meet with your design consultant in-home or virtually to design a replacement solution that works for you. You’ll get options that fit your home, your timeline, and your bottom line.
Your project technician will assess your home, take detailed window and framing measurements, and answer any last-minute questions before sending in the order for custom-built windows.

Step 2

Measure and Manufacture

Your project technician will assess your home, take detailed window and framing measurements, and answer any last-minute questions before sending in the order for custom-built windows. 
Our installers treat your home as if it were their own. They come prepared with a “rolling workshop,” take time to answer any of your questions, and clean up thoroughly when done.

Step 3

Installation

Our installers treat your home as if it were their own. They come prepared with a “rolling workshop,” take time to answer any of your questions, and clean up thoroughly when done.
A robust limited warranty is backed by a commitment to making sure your windows function as expected. We will be here for you today, tomorrow, and decades down the road.

Step 4

Customer Care

A robust limited warranty is backed by a commitment to making sure your windows function as expected. We will be here for you today, tomorrow, and decades down the road.