Top Questions to Ask a Window Replacement Installer

What to Ask About Window Materials, Glass Options, and Energy Efficiency

Your new windows should do more than look great; they should complement your lifestyle while offering long-term value. The materials and glass you choose greatly impact your windows' durability, performance, and energy efficiency.

1. What types of window materials do you offer?

Typically, windows are manufactured out of wood, aluminum, vinyl, fiberglass, or a composite material. But not all materials are created equal. Wood boasts natural beauty but requires upkeep, while vinyl has low maintenance needs but can lack durability.

Renewal by Andersen replacement windows are crafted from our proprietary Fibrex^® composite material. It combines the warmth and elegance of wood with the strength and weather-resistance of vinyl.

Fibrex material doesn’t warp, rot, or flake, and it’s environmentally responsible, made from 40% reclaimed wood fibers. Plus, its sleek frames mean more glass area for unobstructed views.

 

2. What glass options are available?

Glass is vital to a window’s performance. Ask about glass options and coatings, as they directly influence heat transfer, UV filtration, and energy efficiency. For example, Renewal by Andersen offers High-Performance™ Low-E4® glass options that block UV rays, prevent heat loss, and reduce energy costs.

Learn more about Renewal by Andersen's glass options here.

 

3. How energy-efficient are your windows?

Energy efficiency isn’t just great for the environment; it’s great for your wallet. Renewal by Andersen windows have glass options that meet ENERGY STAR^® performance criteria, helping your home stay cozy in winter and cool in summer.

Constructed using premium materials and cutting-edge glass technology, Renewal by Andersen replacement windows will reduce the amount of energy needed to heat and cool your home. By reducing the amount of energy needed, you will save on energy costs and reduce your carbon footprint.

 

4. Will your windows help reduce noise?

Living on a noisy street or near train tracks? Ask about sound abatement. Our expertly crafted windows have advanced features available such as laminated glass with a polyvinyl butyral (PVB) interlayer. This helps reduce sound waves, so you can enjoy your peaceful home sanctuary.

3. Will you handle removal and disposal of my old windows?

It’s best to confirm this detail up front. With Renewal by Andersen, we take care of everything, from removing your old windows to responsibly disposing of them. Wave goodbye to the extra hassle!

4. Will the work area be cleaned after installation?

No one wants to deal with construction mess. Ask your window installer if their service includes cleaning up the job site.

The Renewal by Andersen installation process includes laying down a protective drop cloth before installation begins and cleaning up after the job is done. Homeowners often tell us their space looks better than when we arrived!

5. Who will complete the installation, and are they experienced?

When you call a window installer, the person you’re talking to on the phone may not be the same person who ultimately handles the job. Ask questions about who will be completing the installation and what training or experience they have.

Renewal by Andersen’s Certified Master Installer program makes sure our craftspeople are rigorously trained to deliver flawless results.

6. Do you also handle the trim work?

Don’t forget the finishing touches! Sometimes, it’s available at an added charge. In other cases, you’ll need to hire a separate contractor to finish the job or install the trim yourself.

At Renewal by Andersen, our trucks come fully equipped to handle trim work as part of the installation process, so everything looks polished and complete.

How Much Do Replacement Windows Cost?

Your budget matters, and transparency is key when planning your project. Here are some questions to help you evaluate the true cost (and avoid unexpected fees!).

1. What is the estimated cost of the project?

Ask for a detailed estimate that covers installation, materials, and any additional fees. At Renewal by Andersen, we provide free, no-pressure consultations with accurate pricing you can trust. Contact Renewal by Andersen for a free and comprehensive estimate.

2. How long is the estimate valid?

Prices can change over time, so it’s good to know how long your quote is valid. Ours are locked in for a full year, giving you time to decide.

3. Do you offer financing or payment plans?

Big home upgrades don’t have to mean big upfront costs. Renewal by Andersen offers flexible financing plans, so you can enjoy your new windows now and pay over time. Explore financing with Renewal by Andersen.

4. Are there other costs I should be aware of, such as permits or fees?

Permits, fees, or unexpected charges can be deal-breakers. We provide thorough transparency, so you know exactly what’s included from day one.

Research Your Installer’s Reputation

The best way to predict how a company will treat you? Word of mouth! Spend some time on review sites, and ask your contractor these questions:

1. Are you licensed and insured?

It’s no fun to think about a construction project going wrong. But take a minute and imagine your contractor scratches or breaks something in your home on installation day. Or, worse yet, consider the possibility of your windows being installed incorrectly, leading to water damage or other issues.

Renewal by Andersen is licensed, insured, and stands behind our work with extensive warranties. Learn more about our transferable homeowner limited warranties.

2. How long has your company been in business?

When it comes to home improvements, you want a contractor you can trust. The more experienced your window installer, the better.

With 30 years under our belt, backed by Andersen’s 120-year heritage, we’ve replaced millions of windows in homes like yours.

3. Do you have any customer reviews or testimonials I can read?

Reviews paint a clear picture of what to expect. Renewal by Andersen boasts the most 5-star reviews among leading full-service window and door replacement companies*, highlighting our steadfast commitment to customer satisfaction.

4. What warranties do you offer?

Your replacement windows should be built and installed to last. But what if you do see warping, fading, condensation, or other pesky issues down the road?

Ask your window installer about what specifically is covered under warranty, and how you’ll contact them with future warranty claims and service requests. Our industry-leading limited warranties cover both parts and labor, giving you full confidence in your windows for years to come.

Your Home Deserves the Best

Replacing your windows is more than just a project; it’s an upgrade that brings comfort, beauty, and energy efficiency to your home. At Renewal by Andersen, we’re here to make the process simple, exciting, and rewarding from start to finish.

Think you’re ready to get started? Schedule your free consultation today and see how beautiful, energy-efficient windows can transform your home.

*Review aggregator survey of 5-star reviews among leading national full-service window replacement companies. January 2024 Reputation.com.